Privacy Policy

Last Updated: August 2025

📜 Legal Disclaimer

The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. While we have made every effort to comply with applicable laws, we recommend that individuals seek independent legal counsel for any concerns regarding personal data and privacy. By using our services, you agree to the terms outlined herein.

🔍 The Basics

We value your trust and are committed to protecting your privacy. This document explains:

What information we collect
How we use and protect it
When we share it
Your rights regarding your data

We strictly follow the Information Technology Act, 2000, the Indian Medical Council Regulations, and other applicable data protection guidelines.

📌 Information We Collect

We may collect:

Personal Information – Name, gender, age, contact details
Medical Information – Health history, diagnosis, prescriptions, treatment records
Financial Information – Payment history, billing details, insurance data
Identification – Aadhaar, PAN, or other ID for government schemes (e.g., Ayushman Bharat)
Digital Data – Email, phone number, feedback, website interaction data

📌 How We Use Your Information

We use your data to:

Deliver accurate diagnosis and medical treatment
Process payments, insurance, and government health scheme benefits
Maintain hospital and patient records as per law
Send appointment confirmations, updates, and health alerts
Organize charitable health camps and outreach programs
Improve hospital services through analytics and feedback

📌 Data Protection & Security

Your privacy is safeguarded through:

Secure patient record systems (physical and digital)
Authorized access for medical staff only
Encryption for sensitive data where applicable
Regular staff training on data confidentiality

📌 Sharing of Information

We may share your information:

With your consent for referrals or second opinions
With government authorities for legal or compliance purposes
With insurance companies for claim processing
In emergencies to save life or prevent harm

We never sell or rent patient data.

📌 Your Rights

You can:

Request a copy of your medical records
Update or correct personal data
Withdraw consent for marketing communication
Request deletion of data, subject to legal retention requirements

📌 Website & Cookies

Our website may use cookies to improve user experience. You can disable cookies in your browser settings, though some features may not function optimally.

📌 Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website along with the revised date.

📌 Contact Us

For privacy-related queries:
📧 Email: mhct2025@gmail.com
📞 Phone: 0731-4912329
🏥 Address: Maruti Hospital Charitable Trust, Bicholi Mardana, Indore, Madhya Pradesh – 452016, India